What can I do myself to my Suunto product?
NOTE! It is advisable to contact an authorized Suunto service, distributor or retailer for any needed repairs. Please check Suunto dealer locator for your nearest Suunto representative.
1) Wristop computers and precision instruments
Batteries and straps can be changed or replaced in many Suunto products. The change must be performed in a proper manner to avoid any leakage of water into the battery compartment or computer. Suunto original battery and strap replacement kits must be used if available for your product. Not using these kits may void the warranty. Kits are available from Suunto Webshop and some authorized Suunto dealers. Please refer to your product’s user manual for details on what you may do and how. There are also how-to videos on Suunto YouTube channel.
2) Field and marine compasses
With Suunto field compasses, you can change the battery and lamp unit in KB series field compasses with lamp (B-model).
With Suunto marine compasses, you can install the compass, change the back light as well as adjust compensation according to the provided instructions. In 95-115 series marine compasses, you can change the compass from model C to B or vice versa. Needed parts can be ordered from your local Suunto representative. You can change the capsule at your own risk.
What are original Suunto accessories?
Original Suunto accessories are distributed only through Suunto's worldwide network of authorized Suunto distributors and retailers. Original Suunto Accessories are tested to be compatible with Suunto products and therefore can be used safely. Please check Suunto dealer locator for your nearest Suunto representative.
NOTE! Damages caused by non-original accessories will not be covered by warranty.
How do I know if my Suunto product is covered by warranty?
The warranty period varies according to product type. Please check the warranty statement of your product for warranty period. The warranty period starts from the date of original purchase.
Does repairing my Suunto product extend the warranty?
As far as the national laws permit, repairing the product does not extend or otherwise affect the warranty period. However, part(s) repaired or replacement product(s) provided during the warranty period will be warranted for the remainder of the original warranty period or for three (3) months from the date of repair or replacement, whichever is longer.
How do I get more information?
You can find service and warranty information from the Warranty Information pages and by searching through the FAQ's.
If you do not find an answer to your question, you can also:
If your problem is not immediately resolved by one of our operators, we undertake to offer you a solution within 72 hours.